Order Submission Guidelines:

  • Exact finished sizes for all pieces (width / height)
  • Quantities specified by number of originals / number of copies
  • Specific materials, incl. print medium and any lamination and substrates
  • Any finishing needed, with details (for example: form cut, male/female Velcro placement, grommet placement, pole pocket sizes, etc)
  • Any proofing needs, PDF/Hardcopy and due date
  • Due dates / drop-dead dates (3-5 days after files are received and proofs are approved for an average-sized job)
  • Packaging needs (bubble wrap, box, crate, pallet, etc.)
  • Receiving details, shipping, overnight, picking up, etc
  • Job name or PO if you have one
  • Creative design needs (if any)
  • Installation needs (if any)
  • Color-matching needs including PMS colors (if any)
  • Acceptable files including fonts or outlined fonts
  • Hardcopy or JPG if color is not a concern (correct output not guaranteed without hardcopy reference or hardcopy proof approval)

File Set-up Specifications:

Acceptable file formats:

  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Acrobat
  • Adobe InDesign
  • Quark XPress
  • All images converted to CMYK or Grayscale format, include PMS colors if necessary
  • All Bitmapped or Rastorized images saved in either .eps, .tiff or .jpg (high quality)
  • Images should be no less than 100ppi at actual size ( >120ppi ideally)
  • All fonts should be converted to outline or supplied
  • Supply a printed hardcopy proof or low resolution .jpg

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Router File Set-up Specifications:

Preparing an order for cutting or routing:

To prepare an order, send us a graphic cut file of the printed image containing 4 or more i-cut registration marks – set up identically to the actual print order.

Before starting the cutting, we read the circular i-cut registration marks as shown, and compensate for all material or printing distortions.

Acceptable file formats:

  • Adobe Illustrator


Examples of acceptable registration marks.



FTP Info:


Note: This is a web-based site – No Username or Password is required.

The subject line should include the following:

Order Number and your company name.


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